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FAQs
INFAXIA is a next-generation Web3 platform that fuses Metaverse, GameFi, and store-based business models into one ecosystem. It goes beyond typical virtual worlds by allowing both individuals and real-world businesses to open virtual stores, run operations, participate in games, and build economic opportunities inside the metaverse.
INFAXIA provides a comprehensive suite of Web3 and metaverse services designed to deliver immersive experiences, community engagement, and digital asset utility. These include:
• INFAXIA METAVERSE- https://go.infaxia.io
A virtual world where users can socialize, participate in events, play games like Poker and Rock-Paper-Scissors (RPS), and customize their avatars. It's an interactive environment built for fun, creativity, and community — featuring regular tournaments and bounties where users can compete and earn rewards.
• GLOW BANK WALLET- https://wallet.infaxia.io
A secure digital wallet for storing and managing your assets within the INFAXIA ecosystem. It enables smooth transactions for games, marketplace purchases, event participation, and bounty rewards. The wallet also supports easy deposits and withdrawals, real-time balance tracking, and serves as your gateway to all financial activities across the INFAXIA platform.
• INFAXIA MARKETPLACE- https://market.infaxia.io
A decentralized marketplace for buying, selling, and trading digital items such as NFTs, avatar accessories, and virtual goods. It's seamlessly integrated with the GLOW BANK WALLET for fast and secure transactions. Users can discover limited-edition items, participate in special drops, and showcase their collections within the INFAXIA METAVERSE.
• MCC BET- https://mccbet.infaxia.io
Experience the excitement of live betting with a wide range of games and events. Bet on your favorites, enjoy fair and transparent gameplay, and dive into interactive slot machines, arcade games, and more — all designed to give you thrilling chances to win while having fun.
Yes, INFAXIA is free to access and explore. Users can enjoy the metaverse, interact socially, and participate in various activities without any upfront cost.
For those looking to unlock premium experiences — such as exclusive in-game assets, advanced GameFi content, or immersive entertainment like slot machines, poker, and MCC Bet — a small deposit may be required to participate.
Currently, INFAXIA is accessible on PC and is being optimized for mobile devices to ensure a seamless experience across platforms.
While VR support is not yet available, it is part of our roadmap and will be integrated in future updates to offer a fully immersive metaverse experience.
To get started:
1. Visit the official InfaXia website https://go.infaxia.io
2. Click "Play Now" or "Log in"
3. Register with email or connect your Web3 wallet.
4. Create and customize your avatar and explore the INFAXIA world, games, or stores.
Here's a simple step-by-step guide to help you start your journey in INFAXIA. View the account registration guide →
Getting started in INFAXIA is quick and easy.
1. Create or log in to your INFAXIA account using your email or connect your MetaMask (Web3 wallet).
2. Check your email for the verification code.
3. Enter the code to verify your login.
Once verified, you're all set to explore the metaverse, join games, and discover what INFAXIA has to offer!
Ready to explore INFAXIA? This guide will walk you through your first steps! View the login guide →
Yes! INFAXIA supports Web3 login via MetaMask, allowing users to securely manage in-game assets, earn tokens, and engage with blockchain features.
• Email login: INFAXIA uses an email verification code system instead of a traditional password. Each time you log in, a verification code is sent to your registered email, ensuring secure access.
• If you forget your transaction password for your Glow Bank wallet: You can reset it easily — here's how: View the transaction password reset guide →
INFAXIA offers a variety of exciting games and activities, including:
• Rock-Paper-Scissors (RPS) game
• Poker
• Slot machines
• Tournaments and special events
Players can also access MCC Bet for even more immersive and diverse gameplay experiences.
INFAXIA regularly hosts thrilling tournaments that bring out the best in our community. Here's how it works:
• Register to join upcoming competitions
• Compete in games and challenges for a chance to win crypto-based rewards
• Climb the leaderboards to unlock exclusive prizes, in-game perks, or even special business opportunities
Whether you're a casual player or a competitive gamer, INFAXIA tournaments offer a fun and rewarding way to engage with the metaverse!
Yes! INFAXIA lets you create and personalize your avatar with ease.
To customize your avatar:
• Log into INFAXIA
• Access your inventory box
• Choose from a variety of default avatar looks and accessories
Want a more personalized and stylish appearance? Visit our NFT shop or explore the marketplace to find premium outfits and exclusive avatar items. https://market.infaxia.io
Check out this quick tutorial: https://infaxia.zendesk.com/hc/en-us/articles/11669646588303-INFAXIA-Metaverse-Customizing-Avatar-Appearance-Clothing-Hairstyling-etc
Yes! INFAXIA includes player vs. player (PvP) gameplay through competitive games like Rock–Paper–Scissors (RPS) and Poker, where you can challenge others and win rewards.
Co-op gameplay (team-based or guild features) is not available yet but is planned for future updates. This will include guild systems, team tournaments, and collaborative missions to enhance multiplayer experiences.
Stay tuned for upcoming features and updates!
Yes, INFAXIA prioritizes the safety and security of its users. The platform employs industry-standard encryption and security protocols to protect your data and digital assets.
Your private keys and wallet information remain under your control — INFAXIA never has access to your private keys, ensuring your assets stay secure.
If you suspect any suspicious activity, please contact our support team immediately.
To keep your INFAXIA account and assets secure, please follow these best practices:
• Use a strong, unique transaction password for your GlowBank wallet.
• Always keep your wallet's private keys and seed phrases confidential — never share them with anyone.
• Regularly update your device's software and security settings.
• Be cautious of phishing attempts; avoid clicking on suspicious links or sharing sensitive information.
• Always log out of your account when using public or shared devices.
Following these steps helps safeguard your assets and personal information.
If you suspect any fraudulent activity or scams related to INFAXIA:
• Immediately stop all interactions with the suspicious party or platform.
• Change your transaction password immediately to prevent unauthorized access.
• Report the issue to INFAXIA's customer support via the website chatbot, contact form, or email.
If you experience any issues or need assistance, you can reach out to INFAXIA support in any of the following ways:
• Use the customer support chatbot available on the INFAXIA website.
• Complete the contact form located in the wallet's contact section.
• Send us an email directly at ix-info@infaxia.io
• Submit a support request form here: https://infaxia.zendesk.com/hc/en-us/requests/new
We're here to help and ensure you have the best experience possible!